Returns and Exchanges

Charming Charlie Return Policy

To request a return, click HERE. Once we receive your return request, you'll receive return instructions within 1-2 days. 

If Charming Charlie provides a shipping label to you for a return, $8 will be deducted from your refund amount. 

We use third-party companies for shipping that follows a specific return process. Please reference the return information included in your shipment on how to return your item. Not following the return information provided to you can result in a delay of your refund being processed. 

If you change your mind: 

• Within 7 days, with the packing slip or receipt and tags attached, receive a full refund in the original form of payment.
• Within 30 days, with the packing slip or receipt and tags attached, receive a site credit
• Item is still in new condition, unused and undamaged
• Tags are attached to item and item remains in original packaging
• All Fragrance & Beauty Items are FINAL SALE.
• Charming Charlie reserves the right to deny the return of any product.
•  If Charming Charlie provides a shipping label to you for a return, $8 will be deducted from your refund amount. 
• All Swimwear is final sale

Return by Mail

We apologize that your order did not meet your expectations. To start a return, click HERE.