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      Return Policy

      If you change your mind: 

      • Within 30 days, with the packing slip or receipt and tags attached, receive a full refund in the original form of payment.
      • Sale Items are FINAL SALE.
      • Charming Charlie reserves the right to deny the return of any product.

      Exchange Policy

      • Charmingcharlie.com is unable to offer exchanges; simply return your item and re-purchase your new item.
      • If you received an item as a gift, you will need a receipt or gift receipt to process your exchange.
      • Charming Charlie reserves the right to deny the exchange of any product.

      Online Purchases

      Returns postmarked within 30 days of the ship date will be considered to receive a full refund in the original form of payment if the following guidelines are met:

      • Item is still in new condition, unused and undamaged
      • Tags are attached to item and item remains in original packaging

      Return by Mail

      We apologize that your order did not meet your expectations. Contact customerservice@charmingcharlie.com to assist with processing the return.

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