If you change your mind, we offer free easy returns online.
- Within 30 days, with the packing slip or receipt and tags attached, receive a full refund in the original form of payment.
- Sale Items are FINAL SALE.
- Charming Charlie reserves the right to deny the return of any product.
- Charmingcharlie.com is unable to offer exchanges; simply return your item and re-purchase your new item.
- If you received an item as a gift, you will need a receipt or gift receipt to process your exchange.
- Charming Charlie reserves the right to deny the exchange of any product.
Returns postmarked within 30 days of the ship date will be considered to receive a full refund in the original form of payment if the following guidelines are met:
- Item is still in new condition, unused and undamaged
- Tags are attached to item and item remains in original packaging
Return by Mail
We apologize that your order did not meet your expectations. Contact firstname.lastname@example.org to assist with processing the return.